Whether in the area of microservices, domain-driven design or stream processing: we are the right contact for IT problems. With our dedicated team of IT experts, we ensure that disruptions are quickly resolved and systems run smoothly.
IT support at Acosom includes:
IT support at Acosom offers companies the best Swiss characteristics: a pragmatic approach, solution-oriented work and short response times.
We are specialists for complex systems. In order to optimally cover our 3rd-level support, we work ourselves deeply into customer projects.
For our customers, it’s often about more than just solving a specific problem. That’s why we think our way into customer concerns and develop proactive proposals.
Problems never occur at a convenient time. That’s why our IT support is available around the clock for our customers.
We solve software problems - no matter if it is about digitalization, implementation, optimization or finalization of IT projects. Our specialization is primarily in areas with special challenges such as banking, insurance, e-commerce, manufacturing, healthcare or government & MoD.
Sensitive areas such as banking require particularly careful handling in terms of data protection and IT security.
With our IT support, we ensure high-performance operations and keep systems running - highly available and around the clock.
Data-driven insights are essential in e-commerce. With our support, we make sure transactions run securely.
As a strong and reliable IT partner, we are there for our customers with various time and price models - whether on weekends, around the clock, on demand or as a flat rate.
Our IT support is available after hours and on weekends to assist with IT issues and solutions for businesses.
Businesses get the support they need for their IT projects or problem resolution any day, any time.
We take care of IT systems during regular working hours. Our customers can reach us every day between 9 am and 5 pm.
Our flat rate offers companies 120 inclusive hours per year. Once these are used up, we charge separately for additional hours required.
With our all-inclusive package, all labor hours are included - even when complex tasks continue over multiple work days.
The total price consists of a basic fee and the number of hours required for the project work and IT support.
With our reliable IT support, we ensure that business processes are optimally aligned. We know where our customers’ challenges lie and bring in the right specialists needed to solve the problem - in the shortest possible time.
Our IT support adapts to the individual requirements of our customers. We therefore fine-tune the scope and level of service so that our customers can flexibly scale as needed.
If we take over support in the event of IT problems, companies have more time to focus on more important tasks, such as optimizing digitization processes.
Downtime is expensive. If our IT support is tasked with maintenance, the likelihood of emergency situations occurring at all is reduced. We ensure greater profitability - at all times.
With our support, we ensure that IT departments receive fast and reliable assistance in the event of a malfunction. This ensures that important tasks and processes do not fall behind schedule.
We take care of the monitoring and maintenance of IT systems and software and ensure that our customers receive solutions in real time - even for existing projects.
With our IT support, companies can better plan their projects as our specialists take care of unforeseen incidents and sudden problems.