Big Data Support & Maintenance

Your big data platform is in production. It needs to stay running. When something breaks, you need engineers who know the internals — not a generic helpdesk.

Acosom provides big data support and maintenance for enterprises running Apache Flink, Apache Kafka, and ClickHouse on-premises, in the cloud, or in hybrid environments. From incident response and troubleshooting to proactive monitoring, no-downtime upgrades, and fully managed operations — we keep your streaming and analytics platforms reliable.

Whether you need ad-hoc support for an urgent issue, an ongoing maintenance contract, or full 24/7 managed operations — we have a plan that fits.

Technology-Specific Big Data Support

Our support engineers are senior practitioners who build and operate these platforms daily. Pick the technology you run — we cover the full stack.

Why Acosom for Big Data Support

Most support contracts cover infrastructure. Ours covers engineering.

We fix the actual problem, not just the symptom. Our engineers know Flink, Kafka, and ClickHouse internals — we’ve built the platforms we support, which means we can debug state issues, tune query engines, and upgrade production clusters without downtime.

Flexible engagement models. Ad-hoc incident support, monthly maintenance retainers, or full 24/7 managed operations with defined SLAs. You pick what fits your team’s capability.

Connected to Big Data Consulting. When support reveals architectural issues, we can fix them — not just work around them. The same engineers advise on design and operate in production.

Need big data support for a production platform? Let’s talk about your SLAs, technologies, and engagement model.

Discuss your support needs